By using the services of Rama Logistics Solutions, you agree to the following Terms of Service. These terms apply to all customers, visitors, and users of our website and logistics services.

1. Service Scope

We provide logistics services including full truckload, partial load, local delivery, and packers & movers. Specific service details may vary depending on location, vehicle availability, and customer requirements.

2. Customer Responsibilities

Provide accurate details regarding goods, pickup and delivery addresses, and contact information.
Ensure goods comply with all legal and safety regulations (no prohibited or hazardous items).
Arrange for appropriate packaging unless otherwise agreed upon.

3. Insurance & Liability

We recommend opting for transit insurance to cover your goods during transportation. Rama Logistics Solutions is not liable for damages, delays, or loss due to unforeseen events such as natural disasters, strikes, traffic, or accidents unless insurance coverage is in place.

4. Payments & Charges

All payments must be made as per the agreed quotation before or at the time of delivery. Delayed or unpaid dues may result in withholding of goods until payment is cleared.

5. Cancellation & Refunds

Cancellations must be communicated at least 24 hours before pickup. Refunds, if applicable, will be processed based on service usage, administrative costs, and applicable deductions.

6. Use of Website

All content on this website, including text, graphics, logos, and images, is the property of Rama Logistics Solutions. Unauthorized reproduction, distribution, or modification is strictly prohibited.

7. Dispute Resolution

In case of disputes, both parties agree to first attempt resolution amicably. If unresolved, the matter shall fall under the jurisdiction of the courts in Jaipur, Rajasthan, India.

8. Updates to Terms

We may update these Terms of Service from time to time. Continued use of our services after updates implies acceptance of the revised terms.

Last updated: December 12, 2025