At Rama Logistics Solutions, we value your privacy. This Privacy Policy explains what information we collect, how we use it, how we keep it secure, and your choices regarding your personal information.

1) Information We Collect

Information you provide: name, email, phone, service details, pickup/delivery addresses, preferred dates, and any messages you submit through our forms.
Automatic information: basic analytics and server logs (e.g., IP address, device/browser, pages visited, timestamps). We use this to improve site reliability and performance.

2) How We Use Your Information

To respond to quote requests and provide logistics services you ask for.
To send service acknowledgements/notifications and essential updates.
To maintain site security, prevent fraud, and analyze service performance.
To comply with legal obligations and enforce our Terms of Service.

3) Email Communications

When you submit a request, we may email:

Acknowledgement to you: confirming we received your request.
Internal notification: to our team at info@ramalogisticssolutions.com so we can contact you.

We do not send marketing emails without your consent. You can reply to any email to ask us to stop non-essential emails.

4) Cookies & Analytics

Our website may use cookies and similar technologies to enable core functionality (e.g., sessions) and gather anonymous usage statistics. You can control cookies through your browser settings; disabling some cookies may impact site features.

5) Data Sharing

We do not sell or rent your personal data.
We may share data with trusted service providers (e.g., hosting, email delivery) strictly for operating our services, bound by confidentiality and data protection terms.
We may disclose information if required by law or to protect our rights, users, or the public.

6) Data Security

We use reasonable technical and organizational measures to protect your data (secure hosting, access controls, and monitoring). However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

7) Data Retention

We retain personal information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize the data.

8) Your Rights & Choices

Subject to applicable laws, you may have the right to:

Access the personal information we hold about you.
Request correction or deletion of your information.
Object to or restrict certain processing.
Withdraw consent for communications you previously agreed to.

To exercise these rights, contact us at info@ramalogisticssolutions.com.

9) Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, please contact us so we can delete it.

10) International Transfers

Our site may be hosted or processed in locations outside your region. Where applicable, we implement safeguards to protect your information consistent with this Policy.

11) Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last updated” date below. Continued use of our services after changes means you accept the updated Policy.

12) Contact Us

Questions about this Policy or your data? Email us at info@ramalogisticssolutions.com or write to: D-27, Shanti Nagar, Khatipura Road, Jaipur 302006, Rajasthan (IN).

Last updated: December 12, 2025